Why haven't I received an OTP or an activation email for my Moduit account?
If you have not received the OTP or Moduit account activation email, some possible reasons are:
- The registered mobile number or email address is incorrect. Make sure the information you entered is correct and active.
- The OTP message is delayed. Wait a few moments before requesting a new OTP.
- The email was delivered to the Spam/Junk/Promotions folder. Please check all folders in your registered email account.
- Your internet or mobile network connection is unstable. Make sure your device is connected to a good and stable network.
- You have requested OTPs too frequently. The system may limit OTP requests for a certain period to protect account security.
