• Open the settings menu, then select Account

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• Select the Delete Account submenu

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• Select the reason why you want to delete the account

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• Enter the OTP code

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• The Delete Account request has been submitted successfully

If you are an active client, have an ongoing transaction, or still hold assets in your portfolio, our customer service team will guide you through the next steps of the deletion process by email. Image

Make sure:

1. You have cleared your balance before submitting the request
2. Your investment proceeds have been received in your bank accountOnce the account deactivation process is complete, the app will automatically return to the Home Page.Image
   • Your account has been deactivated

Recommended and Not Recommended When Deleting an Account:

• Review your situation carefully before deleting the account.
• Make sure there are no assets in your portfolio with a specific tenor or investment period. If there are, account deletion can only be completed after the tenor has ended.
• Please settle all fees arising from transactions before the account is deactivated.

About Account Deletion

• An account deletion request can be cancelled by contacting our customer service team.
• An email address from a previously deleted account cannot be reused to register on the Moduit app.
• You can register with Moduit again using a different email address.